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News Updates:
Uncontested Board Seats For 25 Years!
Get The Background Story
Bond Attorney Michael Kaplan Subject of Ethics Investigation
ARTICLE UNDER CONSTRUCTION In March of 2025 Bond legal counsel Michael Kaplan of Kaplan & Cooper became the subject of an ethics...
Who Is Ron Bowers?
Test Text For Location
Governance and Management
CEO Twice Fails To Check The Facts First
Twice in as many as 90 days I found myself suggesting our CEO put down the shovel and stop digging.
Why The Sudden Shift In Service & Image?
I'll bet you dollars to doughnuts the encouragement for drastic changes could be slightly different than some might want others to believe.
Weeding Out Stagnation: Why Member-Driven Organizations Can't Afford To Stand Still
In the evolving world of business, resilience isn’t just a buzzword, it’s a lifeline. Organizations, from large corporations to member-driven institutions like credit unions, often strive to balance tradition with innovation.
Know Your Consumer Rights
"The Buck Stops Here"
I'll be the first to admit it. I finally lost control my Zen nature over Bond's #@!& credit card, customer disservice, center and kicked...
No Love Lost For Credit Card Customer Service
Over the years I can't count the number of members and Bond employees who expressed endless dissatisfaction with the credit card customer service. The dirty unspoken topic I believe has come to a head.
Subject Matter Articles
Confidence in Your Craft: The Ultimate Differentiator
A professional who knows their discipline should be able to evaluate a client’s market, readiness, and obstacles before engagement.
Weeding Out Stagnation: Why Member-Driven Organizations Can't Afford To Stand Still
In the evolving world of business, resilience isn’t just a buzzword, it’s a lifeline. Organizations, from large corporations to member-driven institutions like credit unions, often strive to balance tradition with innovation.
Correspondence
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